Brand Agreement

This Brand Agreement applies when you use Zenvro as a brand. It works alongside our Terms of Service and Privacy Policy. By using Zenvro as a brand, you agree to it.

Who this is for

“You” means a brand or business using Zenvro to post campaigns, find creators, agree deals, and fund collaborations. A “deal” is a collaboration between you and a creator arranged through the app.

Eligibility & account

• You must be able to enter binding commercial arrangements on behalf of your business.
• You are responsible for the accuracy of your company profile and campaign briefs.
• Keep your login secure and tell us promptly of any unauthorised use.

Posting campaigns

You are responsible for your campaign briefs, budgets, and requirements. Briefs must be lawful, accurate, and not misleading, and must not ask for content that breaches applicable advertising rules.

Selecting creators

Match scores and AI explanations help you assess fit, but the decision of who to invite, accept, and work with is always yours. Zenvro does not choose creators for you.

Payment & escrow

• Payments are handled in-app through our payments provider (Stripe). When a deal is accepted, your payment for the agreed amount is authorised and held.
• Funds are released to the creator when you approve the deliverable. This protects both sides: the creator knows the funds are committed, and you only release them on approval.
• Zenvro may charge a service fee on a transaction. Any fee is shown to you at the point of the transaction. Stripe’s processing terms also apply.

Content & usage rights

The rights you receive in a creator’s deliverables (how you may use, edit, or distribute them, and for how long) are governed by your agreement with that creator. Zenvro does not grant or transfer those rights.

Platform relationship

Zenvro provides the platform and the payment rails; it is not a party to the deal between you and the creator and does not guarantee a creator’s performance, quality, or timing. The commercial terms of each deal are between you and the creator.

Conduct

• Do not post unlawful, infringing, deceptive, or harmful campaign content.
• Do not misrepresent your business or the nature of the work.
• Do not attempt to take agreed, in-app deals off-platform to avoid fees.

Taxes

You are responsible for your own taxes and for any registrations required where you operate. Zenvro does not provide tax advice.

Termination

You may stop using Zenvro and request account deletion at any time. We may suspend or terminate accounts that breach this agreement or create risk for other users or the platform. Obligations on deals already in progress (including funding an approved deal) survive termination.

Disclaimers & liability

The service is provided “as is.” To the fullest extent permitted by law, Zenvro is not liable for indirect or consequential losses, or for disputes, losses, or agreements between you and a creator.

Contact

Questions about this agreement? Email support@zenvro.app.